Q: Do you offer trade or bulk discounts?
A: Yes we do. We are ready to work on any project, large or small, and offer generous discounts on bulk purchases. Feel free to contact us today regarding your project and furnishing needs, and we will create a quote for you. We work efficiently and quickly, and promise you will be very happy with our service and product quality.

Q: What type of leather is used?
A: The type of leather used depends on the item. Please contact us regarding the specific item you're interested in, and we'll let you know the type of leather used.

Q: Do you charge extra for different color leather or fabric?
A: For most of our items, we do not charge extra for different color leather or fabric. For some items including the Ball and Egg chair, there is a slight upcharge. The only other upcharge is for an upgrade to aniline leather from top grain leather.

Q: Can any product be made in any material?
A: Some products may be listed in one material only, but may be able to produced in other types of materials as well. Again, this depends on the item. Please contact us regarding the item, and we'll let you know which additional materials (if any) it can be produced in.

Q: How long will it take to receive my order?
A: If the item is in stock, it will be shipped within 1-2 business days. Any custom orders or out of stock items are subject to longer lead times. Please feel free to contact us for availability before placing an order.

Q:Do you mail leather and/or fabric samples?
A:Yes, we do. Please feel free to email us the samples you're interested in along with a mailing address, and we will mail them immediately.

Q:Where is your company based?
A:Evinco Inc is based in New York. We do not currently have a showroom, although we plan on opening one in the near future. Also, we are looking to expand internationally in the near future to Europe and Australia due to international demand for our product range.

Q:Would it be possible to pick items up instead of having them shipped in order to save more money?
A: Some items may be able to be picked up from our warehouse in CA. If you live in the Los Angeles/Southern California area, and would like to pick your items up, we can work this out and apply a further discount to your order. Please contact us for more information regarding pick up.

Q:What is the difference between top grain and aniline leather?
A:Top Grain and Aniline leather are both high quality 100% Italian leather. Compared to top grain leather, aniline leather is our premium leather and therefore there is an up charge for it depending on the item. Full aniline is a 100% natural leather, very soft, buttery, and a thicker leather by 0.4mm.

Q:What is the difference between curbside shipping and inside delivery?
A:Both forms of shipping refer to a type of freight delivery. Curbside shipping means the freight truck will pull up in front of your residence or business, and the customer will be responsible to carry the items from the truck to inside the home or building. Inside delivery, or white glove service, uses a two man delivery team which carries the items into your home or business, unloads the items, places them in the spot of your choice, and removes all debris. There is a $199 surcharge for inside delivery. Feel free to inquire further into this before placing an order.

Q:What is the difference between “Full Leather” and “Half Leather”?
A:Full leather: This option simply means that 100% of the upholstery material is genuine top grain leather, including the base, sides, and back of the furniture. No other materials are used. Half Leather or Leather Match means that the furniture has leather only in areas that directly touch your body when sitting such as the seat cushions and armrests. Other portions of the item, usually the base, sides, and back, is upholstered in a synthetic material such as vinyl or PVC, which are artificial leathers. This option is meant to provide the same look and feel as a full leather product, but at a lower price.